Contact

What to write to us about

• A correction. A price that has moved, a dimension or weight we misread, a model that has been replaced, an FDA record matched to the wrong model, a study we described too generously, a dead link. This is the message we most want to receive. See the checklist below for what to include.
• A privacy request. Anything about the information we hold, which in practice is your newsletter sign-up record if you subscribed to The Parts List. You can ask what we hold, ask us to correct or delete it, or unsubscribe. Our Privacy Policy explains your rights and how long a reply takes.
• A product you make or sell. If your brand appears on this site and something is out of date, a new model, a new size, a manual revision, a regulatory record we can look up ourselves, tell us. We will check it at the source before changing the entry, and we do not accept payment or free product in return for coverage.
• Press and research questions. Questions about how we choose products, how we read manuals and FDA records, or how a specific entry was sourced.
• Something you think we should cover. We stay inside everyday comfort and body-care gadgets used at home, and we only cover established brands with a live Amazon listing, so a suggestion that fits those two rules has the best chance.

What to include in a correction request

• The page address and the section heading, so we can find the passage quickly.
• The exact sentence, number or image you believe is wrong, quoted rather than paraphrased.
• What you believe is correct, and the date you checked it.
• A source we can open ourselves: the Amazon listing, the manufacturer's manual or spec page, an FDA database record, or a primary study. A photo of the spec label helps when the source is the product itself.
• Whether you have a connection to the product or brand. That does not disqualify a correction; it just helps us weigh it.

We check every correction against the source before changing anything, so a message that arrives with the source gets acted on faster. How We Review explains what happens once we confirm an error.

How quickly we reply

A few business days is typical. We are a small editorial team, not a staffed support desk, so we cannot promise a same-day answer. Privacy requests are acknowledged within ten business days and answered within the timelines set out in the Privacy Policy. If you have not heard back in two weeks, please write again; email does occasionally go astray.

What we cannot help with

Orders. Advanced Biology Post does not sell or ship anything. If you bought a product after clicking through to Amazon, your order, delivery, refund, return or warranty claim is between you and Amazon, the Amazon seller or the manufacturer, and we have no access to your order records. Our Shipping and Returns pages explain where to look on Amazon.

Medical questions. We cannot tell you whether a device, a setting or a routine is right for you, and we will not try by email. For anything about your own health, a medication you take, an implanted device, or a condition you manage, please talk to a clinician.

Phone and post

The phone number above reaches ALL PRO NUTRITION, LLC. It is fine for a quick question, but a correction or a privacy request should go by email, so that we have the page address, the wording and your source in writing. Letters to the postal address do reach us, but slowly; for anything time-sensitive, email first.